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🧪 TUTO AI Support

Hey! I'm TUTO, ready to solve your doubts.

General Help
Account Issues
Technical Support

We're Here to Help.
24/7 Learning Support.

Get instant answers, talk to our AI mentor, or reach out to our human support team. Your learning journey never stops with LERN.

FAQs & Guides

Find quick answers about subscriptions, features, and troubleshooting.

Raise a Ticket

Submit a request and our support team will reply within 2 hours.

Frequently Asked
Questions

How do I reset my password?
Go to the login screen → tap "Forgot Password" → enter your registered email. You'll receive a reset link within minutes. If not found, check spam or contact support.
My payment failed but money was deducted. What to do?
Don't worry! Please raise a ticket with transaction screenshot. Our team will verify and activate your plan within 2 hours or refund automatically within 5-7 business days.
Can I switch from State to CBSE plan?
Yes! Contact support or use the upgrade option in your dashboard. The price difference will be adjusted pro-rata. Our team ensures zero data loss.
How does TUTO AI Mentor work?
TUTO is an intelligent AI assistant that understands conceptual doubts. Ask any question related to your syllabus, and it will explain step-by-step, generate visual aids, and suggest related topics.
I'm facing video buffering/loading issues
Check your internet speed (min 2 Mbps recommended). Try lowering video quality in settings. If issue persists, clear app cache or reinstall. Contact support for further help.

Get Personalized
Assistance

Our support team is composed of ex-educators and tech experts who understand your needs.

📞 Emergency? Contact our helpline: +91-80-1234-5678 (9 AM - 9 PM IST)